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Support & feedback

When you need help, the path stays clear.

Public reports, feature ideas, and private matters have separate routes so sensitive details stay out of public threads.

Report a bugInclude your Luma version, macOS version, and steps to reproduce.Request a featureStart with the work situation you want to improve.Known issuesSee public issues and their current progress.Private support & securityUse email for purchases, privacy, sensitive logs, and security reports.

FAQ

  1. Pause reminders from the Luma menu bar or Settings, then adjust reminder behavior and appearance to match your rhythm.
  2. Each permission is optional and feature-specific. Bluetooth can detect a chosen low-energy device leaving or returning; Camera assists on-device presence checks; microphone activity can help reduce reminders during meetings. Image, video, and audio content are not uploaded.
  3. Apple App Store handles purchases, renewals, and restore purchases. Prices are shown in the App Store and in the in-app purchase screen. Use private support when you need further help.
FAQ
Get on the Mac App Store